Smartphones are must have gadgets to stay connected with each others, but some time smartphones can cause of frustration. Especially when you are trying to make call but your phone start showing error like T-mobile keeps stopping. Resolving this error is not as difficult as some non-tech-savvy users might believe. Before getting into solution lets take a look at why does this happen.

In terms of reasons, there are a number of reasons why T-Mobile might crash on your Android phone. It could be due to a corrupted app, a buggy update, or a problem with the phone’s software. In some cases, it might even be caused by a hardware issue. Now you are aware why does your phone is showing T-mobile keeps stopping error, Let’s take a look at how to get rid of this issue.

Possible Solutions- You can try

Sometimes simple restart can fix the problem but if you already tried it, you can follow the solutions mentioned below, without checking your phone i won’t be able to tell you which method will work for you. But you can follow all the methods one by one.

A black and white image of a smartphone with the error message "T-Mobile keeps stopping" displayed on the screen.

1. Force Stop T-Mobile App

One troubleshooting step you can try is to force stop the app. This will close the app and clear any cached data, which may help to resolve the issue. Here’s how force stop the T-Mobile app:

  • Open the Settings app.
  • Tap Applications.
  • Tap Application Manager.
  • Tap T-Mobile.
  • Tap Force Stop.

Once you’ve forced stopped the T-Mobile app, you can try opening it again and see if the issue has been resolved.

2. Clear T-Mobile App Data

Another potential fix is to clear the app’s data. This will reset the app to its default settings, which may help to resolve any problem you’re experiencing. To clear the T-Mobile app’s data. 

  • Go to your phone’s Settings app
  • Tap Apps
  • Then “T-Mobile” 
  • Tap Storage
  • Then Clear Data

Once you’ve done this, restart your phone and try opening the T-Mobile app again. If it still isn’t working properly, you may need to uninstall and reinstall the app.

3. Turn Off Easy mode

If you’re using a Samsung device running Android Marshmallow or higher, you may have noticed the Easy mode option when you reboot your device. Easy mode simplifies the UI by reducing the number of home screen panels, using larger icons, and hiding advanced features. Easy mode can reduce the functionality of your phone so the T-Mobile app keeps stopping may also be caused by that. You have to turn off easy mode it’s easy to turn off. Here’s how:

  • Go to Settings.
  • Tap on Display.
  • Tap on Easy mode.
  • Tap the toggle to turn Easy mode off.

Once you’ve turned off Easy mode, your device will return to the standard home screen layout and default app settings.

4. Update T-Mobile app

One possible solution is to update the app to the latest. To do this, open the Google Play Store on your Android device, tap the menu icon, tap “My apps & games,” and then tap “Update” next to the T-Mobile app. If there isn’t an update available, or if updating the app doesn’t fix the problem, you may need to uninstall and then reinstall the app. You can do this by going to the “My apps & games” section of the Google Play Store, tapping the menu icon, and then tapping “Uninstall.” Once the app is uninstalled, you can reinstall it by searching for “T-Mobile” in the Google Play Store.

5. Uninstall All Apps You Recently install

If you’re getting the T-mobile Keeps Stopping error, one troubleshooting step you can try is uninstalling any recently installed apps. This is because a buggy or incompatible app can sometimes cause this error. To uninstall an app, go to Settings > Apps and select the app you want to remove. Then tap Uninstall. Once you’ve uninstalled the app, restart your phone and see if the error persists.

6. Clean up the internal storage

When your internal storage is full, it can cause mobile apps Keeps Stopping This is because the system has no more space to store new data, and so it has to constantly stop and start to free up space. The best way to fix this problem is to clean up your internal storage. You can do this by deleting old files and unused apps, and by moving files to external storage. By freeing up space on your internal storage, you can help to prevent the T-mobile Keeps Stopping error.

7. Disable background data usage

Sometimes over useage of data can cause this issue, to solve this you can disable background data usage by going to the T-Mobile website and logging into your account. Once you’re logged in, go to the “Account” tab and click on “Manage features.” From there, you’ll be able to scroll down to the “Data” section and turn off the “Allow background data usage” option. This will prevent apps from using data in the background, but you’ll still be able to use data when you’re actively using apps.

8. Clear T-mobile app cache

You can skip this if you have uninstalled and re-installed the app because clearing cache means deleting any temporary data that may be causing the problem but if you have uninstalled you have already deleted the temporary data. but for some reasons if you didn’t uninstalled you can try this, here’s how to do it:

  • Open the Settings app on your device.
  • Tap on Apps & notifications.
  • Tap on See all apps.
  • Scroll down and tap on the T-mobile app.
  • Tap on Storage.
  • Tap on Clear cache.

Once you’ve cleared the cache, try using the T-mobile app again and see if the issue has been resolved.

9. Remove SD Card

Sometimes, simply removing the SD card from your device can help to resolve the issue

10. Update the Device to Latest Version

Mostly devices do not get auto latest updates which cause the latest apps to perform badly If you’re seeing the error message “T-mobile keeps stopping” on your device, it may be because you’re using an older version of the software. To fix this, simply update your device to the latest software version. You can usually do this by going to the Settings app on your device and checking for updates. Once you’ve updated your device, the error should no longer occur.

If none of above worked for you can try resting your phone (Be aware that this will delete all of your data, so be sure to back up your files before proceeding).

Other Reasons Why Does Your Phone Say T-Mobile Keeps Stopping

If you’re wondering why your phone says T-Mobile keeps stopping, it’s likely because you’re experiencing an issue with your T-Mobile service. There are a few different things that could be causing the problem. But the most likely culprit is an interruption in your service. This can happen for a variety of reasons, including bad weather.

T-Mobile outage 

If you’re experiencing an issue with your T-Mobile service, the first thing you should do is check for any outages in your area. You can do this by visiting the T-Mobile website or the Outage Map on the T-Mobile app.

Problem with your phone’s signal

check your phone’s signal. If you’re in an area with a weak signal, you may need to move to a different location. You can also try restarting your phone, which can sometimes help to improve your signal.


If you’re still seeing keeps stopping errors, it’s possible that there is a hardware issue. In this case, you should contact your carrier or the phone’s manufacturer for further assistance.

Frequently Asked Questions (FAQs)

Q. What to do when Google Playstore keeps stopping?

A. First, try restarting your phone. This can sometimes clear up any minor issues that might be causing the Play Store to behave erratically. If that doesn’t work, try clearing the cache and data for the Play Store app. This will reset the app to its default state, which can sometimes fix problems. If neither of those solutions works, you can try uninstalling and then reinstalling the Play Store app. This will usually fix any corrupted files that be causing the app.

Q. Why do apps keep stopping on Android devices?

A. There are a number of possible reasons why apps may keep stopping on Android devices. One possibility is the device’s operating system. Another possibility is that the app is poorly coded and is not designed to run smoothly on all types of devices. Additionally, it is also possible that the app is using too much memory and is causing the device to slow down.

Q. What hardware issue can cause apps to keep stopping?

A. One hardware issue that causes apps to keep stopping is internal storage loss and instability, freezing, and errors malware. To repair corrupt internal storage and recover losses it is necessary to format the storage and start over.