There’s nothing worse than being stuck at home with nothing to do. And when you’re finally able to tear yourself away from Netflix and get outside, the last thing you don’t want is your favorite game to be unavailable. Unfortunately, that’s often the case with Roblox. The game is extremely popular, but it also has a tendency to crash, especially when there’s a lot of traffic.

There are a few other possible reasons why Roblox may not be working on your phone even when there’s no traffic. First, make sure that you have a strong internet connection. If you’re on a cellular data connection, try moving to a different location or connecting to a Wi-Fi network. Additionally, try clearing your cache and cookies, as well as your browser’s history. In case these steps don’t work, you can follow the steps below:

Incompatible Device

One of the most common reasons that Roblox may not be working on your phone is that your device is not compatible with the app. Roblox is available on a variety of devices, but not all devices are supported. If your phone does not meet the minimum requirements for the app. For example, if you are trying to run Roblox on an iPhone 4, it will not work because that model does not have the required processing power. If you are using an older model of Android, you may also need to update your operating system to a compatible version.


Roblox is a gaming platform that enables its users to design their own games and play a wide variety of user-created games. It is compatible with a number of devices, including Android, iOS, PC, and Mac. However, for the best gaming experience, it is recommended that you use a device that is powerful enough to run the game smoothly. Be sure to choose a compatible device. In my opinion, Poco F4 is the best mid-range phone which can run Roblox smoothly.

Roblox Game App is Outdated

If Roblox isn’t working on your phone and you’re trying to play Roblox on your phone, it’s likely because the app is out of date. 


To fix this, simply update the app to the latest version. You can usually do this by going to the App Store or Google Play to check for updates. Alternatively, you may be able to update the app directly from the Roblox website. Once you’ve updated the app, it should start working properly.

Corrupt App Data

Another possibility is that there is an issue with the game’s data that is stored on your device. The most likely cause of this is that the app data has become corrupted somehow. This can if the app is not properly closed, or if the device is power cycled while the app is open. In either case, the game’s data can become scrambled and cause the app to crash. 

Solution.1 – Clear Cache

iPhone: To clear the app cache on your iPhone, go to Settings and select General. Scroll down to the bottom and select iPhone Storage. This will give you a breakdown of how much space each app is taking up on your iPhone. Select an app and tap the “Offload App” button. This will remove the app from your iPhone but preserve its data. Once you’ve offloaded the app, see if the Roblox app is working.

Android: To clear the Roblox app cache on an Android device, go to Settings > Apps > Roblox, then tap on Storage and Clear Cache. You may also need to clear the data for the app, which will remove any saved settings or progress. To do this, go to Settings > Apps > Roblox, then tap on Storage and Clear Data. Solution 2 can be followed if the Roblox app is still not working.

Solution.2 – Uninstall and Reinstall Roblox App

iPhone: If the Roblox app isn’t working after following solution 1, you can try uninstalling and reinstalling the app. Here’s how to do it:

1. Press and hold the Roblox app icon on your home screen.

2. Tap the x that appears.

3. Confirm that you want to delete the app.

4. Go to the App Store and search for Roblox.

5. Tap the Get button to download the app.

6. Once the download is complete, open the Roblox app.

Android: First, open the Settings app on your Android device. Tap “Apps” or “Applications.” Find the Roblox app in the list and tap on it. Tap “Uninstall.” Confirm that you want to uninstall the app.

Once the app is uninstalled, you can re-install it by going to the Google Play Store and searching for “Roblox.” Tap “Install” and follow the prompts.

The device Firmware is Outdated

If the Roblox isn’t working on your phone, it is because your device’s firmware is out of date. This means that the version of the operating system that your phone is running is not compatible with the latest version of Roblox. In order to fix this, you will need to update the firmware on your device.


It’s a good idea to keep your Phone up to date with the latest software. Not only will this help to keep your phone secure, but it will also make sure the Roblox game runs smoothly.

iPhone: Updating your iPhone is easy to do from the Settings app. simply open the app and tap on the “General” option. From here, you will see an option to “Software Update.” Tap on this, and your phone will check for any available updates. If there is an update available, simply follow the prompts to install it. 

Android: In most cases, firmware updates can be installed directly from the phone’s Settings menu. Here’s how to update your Android phone to the latest firmware:

1. Open the Settings app on your phone and tap on “About phone.”

2. Tap on “System updates.”

3. If an update is available, tap on “Download and install.”

4. Once the update has been downloaded, tap on “Install now.”

5. Your phone will reboot and the update will be installed.

After the update has been installed, the Roblox game will work perfectly. If you experience any problems after updating the firmware, contact your phone’s manufacturer for assistance.

Incorrect Date and Time

In most cases, Roblox App does not work due to incorrect date and time settings on the device. Roblox requires that the date and time be set correctly in order to function properly. If the date and time are not set correctly, the device will not be able to connect to the Roblox servers. As a result, the game will not load and an error message will be displayed.


iPhone: The date and time on your iPhone are crucial components that ensure that all of your apps, features, and data are properly synced. You can change these settings at any time, and it only takes a few taps to do so. Here’s how:

1. Open the Settings app on your iPhone.

2. Tap the “General” tab.

3. Scroll down and tap on the “Date & Time” option.

4. From here, you can change the time zone, set the date and time, and enable or disable the 24-hour clock.

5. Once you’ve made your changes, tap on the “Done” button to save them.

Android: Assuming you would like to know how to set the date and time on an Android device, below are the instructions: 

1. Open the Settings app. You can find this in your app drawer.

2. Scroll down and tap on the “Date & Time” option.

3. Toggle the “Automatic date and time” option off.

4. the correct date and time. Be sure to tap on the “Set time zone” option and select the correct time zone.

5. Tap on the “Done” button.

6. That’s it! You have successfully set the date and time on your Android device.


Roblox is a great game, but sometimes it doesn’t work well on Android and iOS devices. It’s possible that the Roblox servers are down or experiencing technical difficulties. You can check the status of the servers by visiting the Roblox website or contacting customer support. But in case the servers are not down and your device is unable to play Roblox, then you know how to get rid of this problem if you have read this blog post carefully. If after following all the steps mentioned the Roblox app is still not working on your device then it’s time to contact customer support.

Frequently Asked Questions (FAQs)

Q. Why does Roblox keep saying something went wrong?

A. There are a few potential reasons why Roblox might keep saying something went wrong. One possibility is that there is an issue with the internet connection. This could be a problem with the router, the modem, or even the internet service provider. Another possibility is that there is a problem with the Roblox server. This could be due to maintenance or an unexpected outage. Finally, there could be a problem with the Roblox software itself. This could be a temporary glitch or a more serious bug. If the problem persists, it is best to contact Roblox customer support for help.

Q. Why does Roblox keep crashing on my Android?

A. The reason why Roblox may be crashing on your Android device is that your device does not meet the minimum system requirements for the app. 

Q. Can you play Roblox without Internet?

A. No, you cannot play Roblox without the Internet. Roblox is an online game that requires a high-speed Internet connection. Without the Internet, you will not be able to connect to the game servers and play with other players. However, you can still play single-player games offline.